Keep the call, the scope, and the margin with the operator.
Big-box dispatch is built to process volume through a centralized call-center. Treadscope is built for the independent flooring operator who still knows which crew owns the next install.
The difference is not another dashboard. It is who owns the handoff — from the first call, through the scope, to the after-hours follow-up that protects the next booking.
Three operator decisions
The handoff stays close to the work.
Big-box systems optimize for a queue. Treadscope keeps the context that makes a small crew fast: who called, what the job needs, and what should happen next.
Big-box dispatch
A centralized queue treats every missed call like a ticket to process, then routes it by availability.
Treadscope
Your number stays the front door. The handoff keeps the operator, crew, service area, and next action in view.
Big-box dispatch
A call-center note captures the basics, then leaves the crew to reconstruct the job when the truck is already moving.
Treadscope
Photo, substrate, material, and access notes arrive together so the scope is useful before a booking becomes a callback.
Big-box dispatch
An off-site answering service takes a generic message and waits for the office to pick it up.
Treadscope
Treadscope captures the evening call on your number, keeps the lead moving, and gives you a clean next-business-day handoff.
Built for the crew you run
See what operator-first dispatch costs.
Start with the plan that fits your trucks today, or tell us where the current handoff is costing you time.